Self Storage FAQ: Cache Valley Storage

Looking for a Self Storage FAQ to help you get started with the rental process? At Cache Valley Storage in Utah, we understand that you may have some questions about the self storage process. That’s why we’ve compiled a list of the most frequently asked questions to help you navigate through the rental process. If you are new to the storage industry, we suggest reading through the basics before browsing for a storage unit. And if you are new to Cache Valley Storage, we hope that this FAQ will answer all of your questions. If it does not, please do not hesitate to contact us directly! Read through our definitive Self Storage FAQ to learn more about Cache Valley Storage in Utah today!

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Does renting a storage unit require insurance?

Yes, our storage facilities do require insurance when renting a storage unit. You can provide proof of your own insurance as you are checking out, or you can purchase one of our select insurance plans. We offer a few different options, so you are able to choose the best for your situation. Ask one of our storage experts at Cache Valley Storage which plan would best suit your needs.

Are locks provided/sold on site?

Yes, our storage facilities sell locks, as well as a number of additional packing and moving supplies, conveniently on site in our office area. Choose from packing and moving supplies that include box cutters, packing tape, furniture covers, locks and more at any of our Cache Valley Storage office locations today!

How do I pay my bill online?

Navigate to the top of our website, and you will see a button that says “Pay Bill.” Click this button to login to your account. From here, click on the storage unit in your account that you wish to pay the bill for. You can also choose to prepay for your upcoming month’s bill.

How do I reach someone after hours?

If you have an urgent issue after business hours, please call our storage facility at 435-753-2424, and press 1 to speak with a representative. You can also submit a contact form through our website’s contact page. Additionally, there is a chat button on the website that can support you. Feel free to call or send us an email at any time!

Can I rent short term?

Yes, our storage facilities offers convenient month-to-month rental arrangements. At Cache Valley Storage, you will never be stuck in a long-term contract. Rent for a month, a few months, or find your long-term storage solution with us.

What discounts do you offer?

Currently, our storage facilities offers a variety of storage discounts. Customers ages 65+ can receive our Senior Discount of 5% off monthly. Active duty military members can receive 10% off monthly. Thank you for your service! Additionally, when you refer a friend, you and your friend both receive $50 off your next storage rental. Contact any of our storage facility locations today to learn more about our select storage discounts.

Do you have movers?

No, currently our storage facilities do not offer any type of moving service.

Do you have truck rentals?

Yes, currently all Cache Valley Storage storage facilities offer U-Haul truck rentals for the convenience of customers. Contact our office at 435-753-2424, and speak to our staff to learn more about our storage facility’s truck rental program!

Do you have storage auctions?

Yes, our storage facilities do hold storage auctions. Auctions of storage units occur after fulfilling the state lien law procedure of someone who has not made a payment on their unit. Storage auctions aren’t our favorite side of the business, but they are a part of it. Storage auctions will be held online at StorageAuctions.com, a free self storage auction directory offering real time auction listings, alerts, tools, how-to resources and more. Simply visit the site, and entire the zip code of one of our storage facilities to check-in on any of our current storage auctions.

Can I live or sleep in a storage unit?

No, living in a storage unit is prohibited by various local and federal housing laws. Additionally, living in a storage unit is considered extremely dangerous. Storage unit doors lock from the outside and do not have running water to support a residence.

What storage unit size do I need?

At Cache Valley Storage, we offer a variety of storage unit sizes to meet any renter’s needs. Depending on the amount of items you are looking to store, how long you are looking to store, and what you are trying to store, different storage unit sizes might serve you better. Our online storage calculator can give you a storage unit size recommendation based on the objects you enter. Simply input any items you plan on placing in your storage unit, and this convenient calculator will provide you with an estimate as to how much storage space you will need. Use this estimate as a reference to selecting your correct storage unit.

When I rent online, can I access my storage unit right away?

Yes. When you rent a storage unit through our contactless storage rentals you are able to access your storage unit immediately once you receive your confirmation email. The online rental process lets you choose your storage unit and pay for it within minutes – it’s that simple. Once the transaction is completed, you can move into your storage unit right away.

Can I access my storage unit at any time?

No, but our storage facility does offer gate access outside of normal business hours. Our storage facility’s gate hours are 6:00 AM to 10:00 PM, seven days a week.

Did We Answer Your Self Storage FAQ?

At Cache Valley Storage, we don’t want there to be any confusion when you are entering a rental agreement with us. If you have a question that is not answered above, please call or email our storage facility today for a direct, professional response. We look forward to hearing from you!

Cache Valley Storage in Utah

Are you a prospective mover or new resident looking for storage units in Utah this year? Look no further! Introducing Cache Valley Storage, 5 brand new storage facilities in the greater Logan area of Utah. Choose from a variety of storage amenities, including convenient drive-up storage units and outdoor parking for personal vehicles. Additionally, for your security, all storage units are housed within a fenced and gated perimeter, with 24 hour security camera monitoring and a secure keypad entryway. Feel secure storing your cherished items at Cache Valley Storage this year! Call or email any of our storage facilities today, or stop by in person to chat with the team of storage experts at Cache Valley Storage in Utah!